Frequently Asked Questions (FAQs)
We answer the frequently asked questions (FAQs) that we receive about the products in our shop. If we have not provided an answer to your question here please contact us.
Q. How do you Print your stationery?
We digitally print all of the items in the shop. If an alternate printing method is desired please send us a convo for more information.
Q. What Paper stock do you use?
We use 110lb cover stock paper for all stationery items printed in the shop. For select custom orders we can print on heavier paper stocks at your request. The change in paper stock can change the price of your stationery order so if an alternate paper stock is used it will be included in the pricing that is communicated to you.
Q. Why doesn't the colors on my monitor not match what is printed?
Colors can vary between computer monitor and what is printed. Slight color variations will occur.
Q. How long does it take for me to get my order?
Please allow up to 3 business days for your order to process unless your item is out of stock. Custom stationery and invitation orders are processed on a different timeline. When a custom order is placed a timeline is provided based on your order request.
Q. Can I Make Changes to my order?
No. Once your order is received, the production process begins.
Q. How do I cancel my order?
If you need to cancel your order after it has been purchased please send us a convo immediately. If your order does not include any customization we will cancel your order at no additional charge. If you have placed a custom order fees may be applied based on where your order was in the production process upon cancellation request.